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Virgin Trains wanted to trial replacing paper with a technological solution to discover if technology could improve safety.
For the trial to succeed, a simple, intuitive user interface was important to make sure that everyone was happy to use the digital approach over the previous paper sheets. It was important to capitalise on the advantages of technology, rather than just replacing a paper process with a digital one like-for-like.
Sprint created an iPad sign-in app with complementary management web app to meet the important health and safety requirements at stations.
The system allowed frequent visitors to sign-in with minimal number of taps, and ensured that everybody had a valid permit to work on site. When required, the appropriate health and safety videos were played.
The trial was a big success with station managers and contractors happy to adopt the digital solution. Virgin Trains gained confidence that health and safety obligations were being met by viewing reports on the web portal. The need to maintain 7 years worth of paper records in a filing cabinet room was eliminated.
Adoption across train stations in the United Kingdom
Eliminated the need to maintain 7 years worth of paper records
Health and safety obligations met